IVECO reputation delivers for SUEZ

A track record of high performing refuse vehicles has seen waste management company SUEZ turn to IVECO’s ACCO model to help service its latest contract in Brisbane.

Overseeing more than 125,000 waste collections is no easy task, let alone looking after that number in one day.

But its just one of many demanding contracts managed by waste management specialists SUEZ, which earlier this year secured a 16-year contract with Brisbane City Council. SUEZ, which has held a continuous contract with the council since 2002, needed a brand new fleet for the significant waste collection service. To help service the growing population, SUEZ recently ordered 110 new IVECO ACCO collection trucks set to arrive at the beginning of the next financial year.

The trucks comprise 104 6×4 units fitted with Superior Pak side loaders for kerbside collection with the remaining vehicles configured as 8x4s, featuring Bucher Municipal front loaders for high density, multi-dwelling collection.

Peter Hudson, Queensland State General Manager at SUEZ Recycling and Recovery Australia, worked closely with IVECO Australia through the negotiations, ensuring the best vehicles were selected to meet the requirements of the Brisbane City Council contract. He says IVECO’S history of reliable service was a key reason for selecting the ACCO models.

“The ACCO is a staple of the waste industry, particularly for side loader work,” Peter explains.

“The ACCO has provided us with more than 95 per cent uptime. We achieve a bin miss rate of just 0.06 per cent, and this figure includes people that forget or place their bins out, or who bring them out late for collection.”

Peter Hudson has been working closely with IVECO to find the best vehicles.

This latest supply of refuse collection trucks to SUEZ marks a long collaboration between the two companies, according to Scott Slater, IVECO Australia National Key Account Manager.

“The ACCO’s proven history of efficient and reliable performance in this industry and IVECO’s ability to collaborate and manage third party body builders certainly put our company in a strong position to win this tender,” he explains.

Helping achieve this reliable performance is the ACCO’s premium American driveline, factory-built dual control system and an extensive local development and engineering program.

While truck performance itself was a key consideration in selecting ACCOs for the new contract, IVECO’s ability to offer a full service and maintenance provision was also significant, according to Peter.

This maintenance not only covers the truck cab chassis but the compactor bodies as well, with IVECO working closely with Superior Pak and Bucher Municipal to provide a complete maintenance service.

“Kerbside collection work is notoriously tough on the trucks. There’s a lot of strain on the braking system, steering and tyres,” Peter says.     

“With IVECO, we get a bumper-to-bumper maintenance solution – SUEZ doesn’t operate its own workshops. Our preference is to concentrate on our core areas of business.

“We pay a fixed fee and maintenance is taken care of. There are also KPIs set against vehicle performance, so this provides the additional peace of mind of knowing that the trucks are maintained to the highest levels and will perform for us.”

Peter says the majority of the ACCO fleet has an estimated lifetime of about eight years. Over this time, the trucks will cover between 400,000 and 500,000 km, accrue around 18,000 hours and log average speeds of approximately 25 km/h.

An additional benefit of SUEZ’s long association with IVECO, Peter says, is having an excellent relationship, which greatly assists should any unforeseen challenges arise.

“Having IVECO based in Australia and having worked in partnership with the company for many years, it’s easy to pick up the phone if extra support is needed or if something comes up that needs attention,” Peter said.

“There’s never a problem in dealing with them and they can also offer additional flexibility during the truck build process. The 8×4 front lift ACCOs, for example, will have a non-standard wheelbase. We’ve specified a shorter wheelbase to get an improved turning circle for servicing the multi-dwelling locations where space is tight.

“One option may have been to go for a 6×4 front lift but then we’d be losing considerable payload. IVECO was happy to customise the wheelbase and work with Superior Pak on the body requirements.”   

With all needs for the Brisbane City Council contract having been ticked off at a corporate level, Peter says SUEZ also sought feedback from drivers during a consultation process and overwhelmingly their familiarity with the ACCO product saw it rate well.

“Most of our drivers have spent many years – and for some, their whole working life – using an ACCO, so they’re very familiar with the vehicles. This means a seamless transition from the older vehicles into the new ones,” he says.

SUEZ’s new ACCOs have already begun production at IVECO’s Dandenong manufacturing facility, with the first units to start the body build process in October.

The new fleet is expected to be complete and be ready for delivery to SUEZ throughout May and June, before gradually taking over collection duties from 1 July 2018.

Peter said the selection and acquisition of the new fleet was an exciting project to be involved with.

“It’s been a long and exciting process but there’s still plenty of work to do,” he said.

“The clock is ticking and I’m sure that next July will sneak up on us. I’ve no doubt though that everything will be ready to go when the time comes, and that the new ACCOs will take up where the old ones left off.”