Stephen Brankstone, Sydney Collections Operations Manager Veolia, says HSR Southern Cross’s Rear Loader has impressed right from the start.
With about 70 trucks at the Veolia Sydney depot, including 24 front loaders and 46 rear loaders, it could be easy to mistake HSR Southern Cross’s Rear Loader for “just another truck”.
Stephen Brankstone, Sydney Collections Operations Manager Veolia says it’s anything but.
After realising that his team needed a smaller truck with greater manoeuvrability, Stephen was keen to see what was in the market.
While on the waiting list for another manufacture for some time, Stephen learnt that HYVA/HSR Southern Cross’s Rear Loaders were readily available.
He and his team are tasked with completing commercial and industrial collections, from apartment complexes to restaurants and hotels, as well as paper and cardboard collections in the region.
Stephen says these tighter working environments are ideally suited to HYVA/HSR Southern Cross’s Medium capacity (14, 16 and 18m3) range of Rear Loader. Mini (8, 10 and 12m3) and Mega (18, 20, 22 and 24m3) capacity ranges are also available.
The Sydney operation now has three HYVA/HSR Southern Cross Rear Loaders.
“One of the reasons we purchased the Rear Loader from HSR Southern Cross was that the product looked great visually,” Stephen says.
He says the machine has a “clean appearance” with aluminium side panels concealing cylinders and hoses.
HYVA/HSR Southern Cross’s Rear Loaders are constructed from high tensile steels and wearable steels in abrasive exposed areas. This not only gives structural strength, but high durability against corrosion.
Stephen says the toughness of the Rear Loader body has been a “stand-out” feature.
“The vehicles are very well made. They seem to be more robust, which means they will likely be a longer-term rather than a short-term investment,” he says. “It performs well.”
While it is tough, the machine also features lower noise, allowing it to be comfortably used in residential areas for crews operating 24/7. The loader also has reduced energy consumption and zero leakage.
Loading can be done manually, or by hydraulic bin lift. The Refuse Collection Bodies can be manually or electrically operated.
Stephen has also had additional features installed.
“We had asked for on-board scales in order to weigh bins. We got our switch system installed, as well as a driver cam system. All before delivery,” he says.
The intuitive design supports new operators. An electronic control system uses prompts and simple instructions to guide operators, with soft-touch icons allowing users to visually identify how to control the unit.
HSR Southern Cross customers are supported by a comprehensive repair and maintenance service, some of which is conducted in-house at its facilities in Western Sydney.
“One of the big deciding factors for me when purchasing a vehicle like this is the back-up service,” Stephen says. “In that regard I can’t fault HSR Southern Cross, their service is second-to-none.
“They have been quick to come out for servicing and get parts fixed, even for machines from other manufacturers.
“If their back-up service continues to be as good as it has so far, I can only see us purchasing more of their products.”
HSR Southern Cross can conduct hydraulic performance testing of pumps, motors and cylinders in its ‘state-of-the-art’ Eaton Hydraulic Test Bed.
Since 2001, HSR Southern Cross has also provided technical solutions to clients requiring auto electrical and vehicle body building services. These services can be provided on-site.
HSR Southern Cross’s commitment to Australian made is the “icing on the cake”, Stephen says.
“The HYVA/HSR Rear Loader has an Australian-made body, which is made locally and supported locally,” he says.
“We’re a government contracted company, so it’s good to source locally-made products and support local business.”
For more information, visit: www.hsrsx.com.au