NHVR’s new online portal will become the main platform for heavy vehicle access permits from the end of the month.
The National Heavy Vehicle Regulator (NHVR) has approved the switch to online processing for permit applications through its AccessCONNECT customer portal from 30 September following a successful phased roll-out.
NHVR is Australia’s independent watchdog for all vehicles over 4.5 tonnes gross vehicle mass.
Since launching the system in August, it has proved popular with customers, as NHVR has received an average of 70 per cent of access permit applications per week through it.
“We have experienced significant growth on the portal since full release in August, and we will continue to communicate with our customers that they will have until September 30 to transfer over to the Portal,” said AccessCONNECT Program Director David Carlisle.
“More than 1400 businesses are utilising the portal and are experiencing savings in processing times for their applications – getting them safely on the road faster.”
Mr Carlisle added that more than 3300 applications have been lodged through the portal, with 1300 of those being access permits for high-productivity vehicles. AccessConnect also provides a track and trace system for the permit application process as well as a ready-reckoner for historical permits or permit renewals.
Permit applications by mail and fax will continue to be accepted, to help businesses with intermittent or poor internet services or for emergency purposes.
More information on AccessCONNECT is available though the NHVR website.