We find out why the waste and recycling industry is developing a penchant for the STG Global front loader waste truck.
Providing customers with solutions is the most rewarding aspect of Shane Sinclair’s job.
The National Fleet Manager International Sales for STG Global grew up around the heavy truck industry. He’s built his career around “anything to do with trucks” – from selling them to fixing them and recommending specifications – and brings decades of experience to the role.
However, he says it’s the customers who use the equipment in the field every day who have the greatest in-depth knowledge of the requirements and how products stack up.
It’s this recognition, and ability to pivot to meet client requests, that has put STG Global at the forefront of the waste and recycling industry.
“We don’t just sell trucks,” Shane says. “We customise for our clients to meet specific needs and ensure we’re giving them operational value and driver-satisfaction.
“STG is big enough and has been around long enough to have the experience and great products, but it’s still a family business that can pivot and quickly re-engineer to meet customer needs.
“If it’s going to be good for the industry, we’ll bring in our engineers, draft it and build it. We’re providing solutions for our customers pinch points.”
Taste of the tropics
Mitchell Farmer, Operations and Contract Manager at Tropical Waste Townsville can attest to STG Global’s adaptability.
Tropical Waste is a family business with more than 20 years’ experience offering liquid and dry waste management services. The mum and dad operation has grown to a team of more than 20, and a fleet of vehicles.
Mitchell says when it came time to buy a new truck, safety and operator functionality were foremost requirements. A remote function to help prevent occupational health and safety issues for truck drivers was a necessity.
“We need to lift multiple bins at one site, and we wanted to prevent the driver having to hop in and out of the truck as much as we could,” Mitchell says.
“A remote function wasn’t something that STG offered but when we explained what we needed they came back with a cost-effective option.
“Now all our bins can be lifted with a remote outside of the cab or when sitting inside the cab.”
Mitchell says the 33.5-cubic metre front lift compactor is operator-friendly and incorporates improved safety features including a function that prevents a bin from being tipped when the compactor doors are closed, or the hopper isn’t in place.
“Comparing new to old technology – this new truck is a lot more advanced,” he says.
“An operator Ipad provides a lot of functionality and a lot of instant information. You don’t realise how handy a diagram of a truck in operation is until you get in there and use it.”
He says just as impressive as the truck itself, is the lead time – from the original quote to truck delivery was just 12 weeks.
Serving a purpose
STG Global has factories in Perth, Melbourne, Sydney and Brisbane, and carries a large stock of critical spare parts.
“No matter where you are, there is support for the product,” Shane says.
This presence streamlines processes and is one of the reasons the front loader is gaining traction across Australia.
It also doesn’t hurt that STG Global has built a reputation for building trucks that can navigate Australia’s versatile and sometimes tough conditions. The company mission is to deliver efficiency and expertise worldwide, ensuring every truck, part, and service serves a purpose.
Josh Hirst, Managing Director of Logistick in Western Australia, took delivery of an STG front loader about 10 months ago and is already looking to bring another three into the fleet for his residential bulk waste business.
It might have been STG Global’s price and availability that got him over the line for his first purchase, but the research and development and after sales service is why he’s a return customer.
“The service has been amazing,” Josh says. “STG’s depot here in Western Australia is relatively new, but they have the right people in it with the right attitude. If it’s not right, they make it right. If it’s broken, they fix it.
“We’ve not had any real downtime with the truck in 10 months, due in part to the support in general. That’s been very helpful and it’s a fantastic representation of their brand.”
Cutting edge solutions
Vince Barilla, Director of Operations for Victorian environmental services company Speedie Waste & Recycle, put out the call for trucks “straight away”.
In a strategic move facilitated by Shane, Speedie Waste has elevated its waste management capabilities, trading in two of its old trucks for STG front loaders. A third is on the way.
Vince says the comprehensive training provided by the STG team ensures that Speedie Waste’s staff can proficiently use their new truck, maximising its efficiency and effectiveness.
“So far, it’s been good,” he says. “Everyone’s happy.”
Shane says the expansion of Speedie Waste’s fleet is a testament to the company’s dedication to staying at the forefront of industry standards and embracing cutting-edge solutions.
Purple power
Alex Soukie, General Manager of Purple Cow Industries in New South Wales, is not only embracing cutting-edge solutions, but a new enterprise.
The waste solutions company has been servicing the construction and demolition industry from its Sydney base with a fleet of 32 trucks.
With a strategic move into the commercial and industrial waste space, Alex has purchased two STG front lift trucks. While the trucks are leading-edge, he says it was STG’s service that sealed the deal.
“We buy off people,” he says.
“The service provided by STG is second to none, then there’s the speed and efficiency that they can get a truck on the road.
“STG can deliver a truck in a four-to-eight-week turnaround compared to four to six months.”
Just weeks away from taking delivery of the two new trucks, Alex said he was eager to put them through their paces as Purple Cow diversified its revenue streams.
The commercial service will involve a fleet of three to start with (including a truck already in the Purple Cow fleet), with an eye to grow within the next 24 months.
For more information, visit: www.stgglobal.net
