Palfinger finds its niche at AWRE

Palfinger’s new NSW Key Account Manager Seth Ozbas found the company’s DINO T22A unit was in high demand at the Australasian Waste and Recycling Expo.

When Palfinger began exploring which of its hookloader units to showcase at the Australasian Waste and Recycling Expo (AWRE), the team identified its DINO T22A hookloaders as the ideal fit.

The conference’s NSW-centric location meant that a hookloader with the capacity for various rail widths and hydraulically adjustable hook heights was highly sought after, inspiring the team to display the unit on the show floor.

Supplied with either a hydraulically adjustable arm or an articulating arm, the DINO T22A is ideal for various waste streams, from construction and demolition waste to organics.

Palfinger clients are handling a range of challenging waste streams and the company recognises that containers vary in design, with multiple rail widths and assorted hook heights creating logistical challenges.

Having a single hookloader that can collect most containers is a strong value proposition for Palfinger’s diverse range of customers in NSW.

Holding AWRE in October timed well with new NSW Key Account Manager Seth Ozbas having just come on board.

Joining Palfinger in August, Seth was keen to meet and greet Palfinger’s new and existing customers.

His main responsibilities are to ensure Palfinger maintains its strong connections with its existing NSW customer base, while also working to forge new relationships with waste operations and fleet managers.

With more than 10 years’ experience in mining and construction, Seth is an expert in hydraulic equipment.

Seth explains he first moved to Australia last year where he worked for Wam Australia – a company based in Italy manufacturing bulk handling equipment.

From there, he stumbled upon Palfinger after discovering their products online and was immediately impressed with their quality of build.

He says he is determined to ensure Palfinger’s strong reputation in the cranes sector is equally as well-known in waste management, an area Seth considers a personal passion.

“Waste management is an established industry, experiencing rapid growth as consumer sentiment shifts towards reducing our impact on the planet,” Seth says.

“NSW is an interesting state and I look forward to learning more about our various customers and applications.”

Seth says that the majority of Palfinger’s diverse range of NSW customers are in the Sydney CBD or western suburbs, with a number also spread across regional areas, an area he hopes to continue to grow.

While he is new to the waste industry, he says AWRE has helped him forge connections with new and prospective customers.

Seth says the DINO T22A has been an easy unit to sell in NSW, given the demand to carry a variety of containers.

“Waste managers are knowledgeable and they know what they want most of the time, so it’s about combining our technical capabilities to suit their needs,” Seth explains.

Glen Woodrow, Hookloader and Skip Loader Account Manager at Palfinger, says the DINO T22A hookloaders are unique to Australia.

“We manufacture products that are bespoke – it’s as simple as that. This hookloader is not sold anywhere else in the world because of our unique customers needs, particularly in NSW,” Glen says.

He says that historical designs have had limited clearance on the front of the bin due to a large hook, an issue the DINO eliminates.

Glen explains the DINO’s hydraulically adjustable hook will pick up any bin at any rail width or height from 1360 to 1650 millimetres. As an added benefit, the unit comprises front bin locks for seven points of contact ensuring NSW customers can secure their loads safely.

The colour scheme of black and yellow is a design that stands out on the AWRE floor, complementing Palfinger’s red backdrop and brand promise of lifetime excellence.

Glen explains that the units all originate from France and can be customised to suit customer’s colour needs.

Augmenting the unit is Palfinger’s PAD controls – an intelligent system that aims to provide users better information and improve safety. The controls include features such as automatic cycle for increased safety and additional information, including real-time record data and information displayed on the truck dash.

“Through our digitisation process, Palfinger is looking to make its units easier, smarter and faster. The new process removes all relays out of the control circuitry, so it’s quite a maintenance-free system,” Glen explains.

He says the PAD control box is an intelligent system and will inform users if the unit is not set up correctly.

“If you’re trying to tip and have the front bin locks in instead of out, it won’t go into tip mode,” Glen says.

“If the vehicle is not ready to travel and you have a bin unlocked, the audible warning will tell you it’s not safe to travel, even if you disconnect the PTO.”

He says that PAD controls are offered in both the T22A articulated DINO unit for low loading and T22T – a telescopic unit able to pick up every bin on the market.

Related stories:

X