One-stop-shop services for the Recycling Plant sector

Australia’s recycling plants are working harder than ever. A number of factors are contributing to the “24/7, 365-day” operating service recycling plants are having to provide, including the restrictions of recyclables imported to China imposed in 2018.

Up until the ban, Australia had sent 619,000 tonnes of recycling waste to China annually. This caused a strain on local recycling plants. Enabling seamless 24/7, 365-day operations was first and foremost on its mind when BSC Australia targeted its house-brand supply of industrial consumables to recycling plants.

Marlin offer a range of products which include chemical cleaning, materials handling goods, and lifting and hoisting equipment. The industrial consumables stream, secondary to BSC’s core business of bearings and power transmission solutions, was established with the intention of providing a one-stop-shop service to the industries they look after, according to National Accounts Manager Wayne D’Souza.

“The extensive range of industrial consumable products that BSC has to offer outside of bearings and power transmission is an attractive proposition for our customers. Ultimately, they’re looking at reducing their tail-end spend, and including these product ranges in their overall scope of purchases from us,” says D’Souza.

“Generally, our customers haven’t thought about us for this and they’re quite impressed when we start demonstrating the range we’ve got.”

“The industrial consumables range is really a valued-added solution for our customers. Many of our customers and contracts are looking to rationalise their supplier base to save valuable time and money and our BSC valued-added solutions go hand-in-hand with increased efficiencies in procurement and supply chain strategies,” says Industrial and Engineering Consumables Category Manager, Dominic Arena.

BSC uses international and local suppliers for the Marlin range of products, with full control of the sourcing and supply chain, allowing for full traceability from the manufacturing stage through to the end user.

“Through this distribution method we can also offer customised solutions for real-world problems that our customers may face with product development and technical engineering at the forefront of what we do,” says Arena.

BSC also has the technical capabilities to be able to customise its products to suit the different industries it supplies.

“We can offer customised solutions as well, because we have that technical engineering product development capability, which differentiates us from the standard distributor who just walks in and sells right off the catalogue. We’ve got eyes and ears in the field that pick up on feedback and customer needs, and we’re able to develop products and product ranges that suit their requirements,” says Arena.

Through this field experience, BSC saw the challenges to recycling plants that Marlin can alleviate.

“In these recycling plants, there are a lot of extremely heavy, awkwardly-shaped products moving around at a high velocity,” says Arena.

“You’ve got lots of equipment and lots of operators. Having the correct load restraint equipment that’s properly labelled for the weight and the dimensions is essential to ensuring best practice for how things get moved around.”

By improving visibility and enabling a better flow of movement throughout the plant, the materials handling products ensure safe practise as well as preventing the loss of time that results from on-site injuries. One of the most important factors to keeping recycling plants and their machinery operational is keeping them clean.

“If contamination or foreign matter were to get into bearings or critical pieces of equipment, it could cause catastrophic failings,” says D’Souza.

“It could just be something as simple as dust, or it could be heavy, chunky grease that forms over time; that’s just as dangerous as having dust. You’ve got to remove that because that can not only contaminate the recyclables, but it can get into some of the equipment that we provide, such as bearings, and lead to stoppages. It can also cause an OH&S issue when its dropping on factory floors, making it unsafe at the workplace for traffic to go through.”

The chemical cleaning products Marlin supplies can be used while the machinery is running. To break down contaminants, such as built-up dust, oils, and thick chunky grease, users can spray and wipe down machinery components and equipment without needing to slow down operations. Best practice, however, says D’Souza, means sometimes having to shut the equipment down now and then. However, Marlin enables this down time to occur less often.

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The importance of engineering expertise in wastewater treatment

Wastewater treatment plants carry out a vital function for urban and regional areas of Australia, removing contaminants from water and sewage before it is reused of discharged into the environment.

Effective treatment relies on robust, sturdy equipment and machinery that can operate reliably in biochemically extreme conditions over long periods of time.

However, parts and components will at times need replacement to maintain the smooth operations that guide wastewater through the primary, secondary, and tertiary treatment processes. As sudden failure of components or machinery can lead to significant environment risk, it is necessary for regular monitoring and servicing of wastewater treatment equipment.

This is where Inenco Group’s engineering services team comes in. Wayne D’Souza, National Accounts Manager at Inenco Group, explained that while many original equipment manufacturers (OEMs) for most part only supply products to wastewater treatment, Inenco and its companies BSC and CBC have the expertise to both provide high-quality products and experienced engineering support.

“The wastewater sector, due to the potential for environmental harm, is very averse to risk. And we understand that and that is something we cater for. Wastewater treatment plants not only require reliable components, but they also require high-quality engineering support. What they aren’t getting from the OEMs is the latter. We offer both.”

D’Souza explained that the rapidly-evolving nature of technology has meant that products, and the installation and maintenance processes required for products, have changed, sometimes dramatically.

“Components and products often last a lot longer now. We’ve identified a number of what we call ‘problem-solver’ products, which we put in front of the customer and explain what applications they can be used for and what the benefits are. Further, we can demonstrate that we have the engineering support to not only install the products, provide monitoring and maintenance, but also provide specialist training for the operator’s maintenance team,” said D’Souza.

“We can also invite in our suppliers to provide training and knowledge on their particular products. We have a longstanding relationship with suppliers such as Schaeffler and Gates, for instance, where they come out onto a wastewater site and supervise installations.”

Close relationships with suppliers and in-house product expertise at Inenco’s BSC and CBC branches also enable product recommendations that are suited to particular wastewater operations.

“In the wastewater treatment space, one treatment plant may have totally different processes to another, so some of our problem-solver products might be relevant to one site but not to another. We hone-in on what the customer needs,” D’Souza explained.

For the Inenco’s wastewater teams, determining what works for a particular treatment plant often starts with carrying out site surveys, mapping out the equipment and machinery that the customer is using, and identifying applications which have the potential to cause problems.

“We can determine whether there are better products that can replace existing ones. And we can suggest what products they should use for those applications,” said D’Souza. “That’s what distinguishes us. What sets us apart from our competition is that we offer an extensive range of quality products, which is supported by our engineering expertise.”

BSC and CBC have extensive branch coverage across Australia. BSC, in particular, has a strong presence in regional areas. This means that wastewater treatment plants run by local governments in these areas can have reliable access to the company’s engineering services.

“We were called in by a major wastewater utility company to look at some thermography work, which led into product supply – a large order. The customer felt confident that we could not only provide quality service, but also provide the right products to improve operations. We don’t just supply product for the sake of it. If we have something more suitable, we will make those recommendations. That comes with having in-house expertise,” said D’Souza.

Inenco’s engineers will periodically carry out scheduled condition monitoring services for critical pieces of equipment, which D’Souza said served as a critical safety check for customers.

“This is usually on customers’ critical pieces of equipment. It is ongoing and it is relatively inexpensive to do, especially if you consider the cost of a catastrophic failure that occurs because condition monitoring hasn’t been carried out,” he explained.

Wastewater treatment is a 24/7, 365-days-a-year operation. With potentially huge environmental impacts if something goes wrong, it is critical that engineering support is reliable and easily accessible when it is needed.

“We run a 24/7 operation to back up what we supply,” said D’Souza.

“Our customers need to be able to know they can ring us up at 3am in the morning and get us to come out and look at a broken motor or gearbox. We always have someone on call. When you’re working in such a critical space, its essential that we can give the customer that confidence.”

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